Shipping & Tracking Policy

Processing Time
• Orders are processed within 1–2 business days (excluding weekends and public holidays).

Delivery Options
• Standard UK Delivery: 3–5 business days.
• Express UK Delivery: 1–2 business days.
• International Delivery: 7–14 business days (subject to customs).

Shipping Costs
• Standard UK Delivery: £3.99
• Express UK Delivery: £6.99
• Free shipping on orders over £50.

Tracking
• Once shipped, you will receive an email with tracking information.
• You can track your order directly via the carrier’s website.

Lost or Delayed Orders
• If your order is delayed beyond the estimated delivery time, contact support@gloworia.co.uk.
• If confirmed lost by the courier, we will issue a replacement or refund.

Customs & Duties
• International orders may be subject to import duties and taxes. Customers are responsible for these charges.